Feature Request: Dedicated Product Add-ons & Flexible Booking Form Builder#4983
I would like to submit a feature request that would significantly improve Amelia for event-based, package-based, and hospitality businesses.
Currently, Amelia’s Extras feature is designed to extend service duration and affect employee availability. While this works perfectly for service-related add-ons, it creates challenges for businesses that offer physical products that do not require additional scheduling time.
Current Challenge
Many businesses sell physical items alongside bookings, such as:
- Birthday cakes
- Room decorations
- Flower arrangements
- Gift hampers
- Food packages
- Party supplies
- Event accessories
These products only add cost to the booking and do not require extra employee time or affect calendar availability.
At the moment, using Extras for these items can impact scheduling logic, making it difficult to create a smooth customer booking experience.
Requested Features
1. Dedicated Product Add-ons
Introduce a new “Product Add-ons” section that is completely separate from Service Extras.
These product add-ons should:
- Add a fixed or variable price to the booking
- Not increase service duration
- Not affect employee availability
- Not block calendar slots
- Function purely as optional products added to the booking cart
2. Drag-and-Drop Booking Form Builder (V2)
Provide a drag-and-drop form builder that allows business owners to customize the booking flow.
For example:
- Select Service
- Select Date & Time
- Add Products / Add-ons
- Customer Details
- Payment
- Confirmation
This flexibility would allow businesses to create booking journeys that match their specific workflows.
Business Benefits
This enhancement would greatly benefit:
- Event planners
- Party organizers
- Resorts and hotels
- Banquet halls
- Photography studios
- Wedding service providers
- Entertainment venues
- Experience-based businesses
Why This Matters
Allowing customers to choose a Date & Time first and then add physical products afterward would create a much more intuitive booking experience while preserving accurate calendar availability.
This would make Amelia a stronger solution for businesses that combine services with product sales and would open the platform to many new use cases.
Thank you for considering this feature request. I believe it would provide tremendous value to a large portion of the Amelia user community.